Frequently Asked Questions

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Reach out through our website or give us a call to schedule your free estimate. We will walk you through the process step by step.

  • Some conditions cannot be identified until demolition starts, such as floor leveling needs, cracked concrete, plumbing changes, or drain relocation.

    We recommend planning for a 20 to 30 percent contingency allowance to cover unforeseen issues. Any additional work will be discussed and approved through a written change order before proceeding.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • Yes. We use a structured payment schedule to keep projects moving smoothly and materials secured.

    Payment Schedule

    • 40 percent deposit due at project start

    • 30 percent due after waterproofing is completed

    • 30 percent balance due after project completion and final walk through

  • Timelines vary based on scope and material selection.

    Most standard bathroom remodels take 2 to 3 weeks once demolition starts.

    Larger or more custom projects may take longer, especially if specialty materials or layout changes are involved

  • We take cash, card, and most major payment apps.

    Preferred Payments: Cash, Jobber Invoice, Zelle

  • Permits are not included unless specifically listed in your estimate. If permits are required, we will discuss this with you before work begins!

  • We do. You can send us inspiration photos, and we’ll match your vision using professional tile layout software.

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